Cyber Crisis Communication Plans
The Importance of Having a Communication Plan After a Cyber Attack
As cyber attacks become more frequent and sophisticated, it becomes harder and harder for businesses of any size or industry to prevent a data breach from ever happening. But one thing companies do have control over is how well your company prepares and responds when a breach exposes customer data.
In an age when digital communication is so vital to the basic operations of a company, having a plan in place to communicate cyber incidents to customers, regulatory bodies, internal stake holders and media is vital. If attackers are monitoring or have disabled your email server, alternate forms of communication become crucial for managing the incident and keeping the business functioning with minimal disruption.
CS Risk Management has nearly 20 years experience of helping businesses to put effective communications plan in place. This means that the method for communication after a cyber incident has been predetermined and includes who will manage the communication and who to communicate to. This will also support ISO 27001 certification activities and will form part of a business continuity plan. Find out more below or contact our expert team today.
How Communication Plans Can Benefit Your Company
If an unforeseen incident occurs it is important to communicate this to customers, regulatory bodies, internal stake holders and media. Having an effective communications plan in place means that the method for communication has been predetermined. This includes who will manage the communication and who to communicate to. This also supports ISO 27001 certification activities and will form part of a business continuity plan.
Our Approach To Communication Plans
As part of a workshop one of our cyber security consultants will work with you to determine a number of key communication factors. These can include the types of incidents that may occur and the key contacts that need to be informed. Also, the person within the company who will be responsible for managing the communications. Following on from this, our cyber security consultant will formalise this in to an effective communications plan.
Our Previous Experience
Our cyber security consultants come from a background of working in large corporate environments and hold multiple industry qualifications. We have produced communications plans as part of cyber incident response, business continuity plans and ISO 27001 certification. These plans span across Local Government, Logistics, Telecommunications, IT and Pharmaceutical.